A site that keeps working after launch.
A launch is a beginning. Sites need updates, backups, monitoring and small changes, and someone who answers when a form stops delivering email on a Friday. We offer that as a defined monthly scope instead of an emergency every few months.
Remote collaboration worldwide · English & Arabic
What maintenance actually covers
Dependency and security updates, backups that are tested rather than assumed, uptime and error monitoring, and a first response when something breaks. For sites we build we also keep the deployment pipeline healthy; for sites others built we document what exists before touching it.
A monthly scope you can plan around
You get an agreed amount of work each month, a response window for urgent issues, and a distinction between defects and new requests. Small content edits, image swaps and copy corrections normally fit inside the retainer; new sections and features are quoted separately so nothing is a surprise.
Ownership stays with you
Domain, hosting, repository, analytics and email accounts stay in your name with delegated access for us. At any point you can ask for the current code, a written record of the setup, and a handover session. A maintenance plan should make leaving easy, not expensive.
Before we get started.
What is included in a maintenance plan?
Updates, backups, monitoring, a response window and a set number of working hours each month. The exact list is written in the proposal, including what counts as a defect, what counts as new work, and what third-party costs you pay directly.
Our site was hacked. Can you help?
We can assess the damage, remove known malicious code, close the entry point we identify, restore from a clean backup where one exists, and advise on further review. Full forensic investigation and legal reporting are outside our scope and would need a specialised firm.
Do you support sites built on other platforms?
Often yes, after a short review of the platform, hosting and access. Where a platform is unsupported or a plugin is abandoned, we say so before committing to a monthly plan.
An idea worth building?
Let’s turn a clear conversation into a practical plan.